Mindful Balance Emotional Health, LLC  |  Mindful Balance STL
Effective Date: June 29, 2026
Last Updated: June 29, 2026

1. Introduction
At Mindful Balance Emotional Health, LLC ("Mindful Balance STL," "we," "our," or "us"), we believe that privacy is a cornerstone of trust — and trust is a cornerstone of healing. We are committed to handling any information you share with us through our website with care, transparency, and respect.
This Privacy Policy describes how we collect, use, and protect information gathered through our website, mindfulbalancestl.com. It applies solely to your interactions with this website — not to the therapeutic relationship or any clinical records associated with your care.
Please note: Clinical and therapy records are governed separately under the Health Insurance Portability and Accountability Act (HIPAA) and the Notice of Privacy Practices provided to you at the start of your care. This website policy does not alter or replace those protections.
By using this website, you agree to the practices described in this Privacy Policy. If you have questions at any time, we welcome you to reach out directly.

2. Information We Collect
We collect a limited amount of information through this website — only what is necessary to respond to your inquiries and keep the site running well. Below is a clear breakdown of what that includes.
2a. Information You Provide Voluntarily
When you choose to reach out to us through the website, you may provide:
●    Contact form submissions — including your name, email address, phone number, and any message you choose to include
●    Session inquiry or consultation request forms — information submitted when you express interest in beginning therapy or scheduling a consultation
●    Email communications — if you initiate contact with us directly via email
You are always in control of what you share. We only ask for what is genuinely needed to respond to your request.
2b. Information Collected Automatically
When you visit mindfulbalancestl.com, certain technical information is collected automatically through cookies and analytics tools. This may include:
●    IP address
●    Browser type and version
●    Device type (desktop, tablet, mobile)
●    Pages visited on our site
●    Time spent on each page
●    Referring website or source (how you arrived at our site)
This information is collected in an aggregated, non-identifiable format and is used solely to understand how our site is being used so we can improve it.
2c. What We Do NOT Collect
We want to be clear about what we do not gather through this website:
●    We do not collect Protected Health Information (PHI) through this website
●    We do not store clinical, diagnostic, or treatment-related records through any web form or tool on this site
●    We do not collect financial or payment information through this website
All clinical records and PHI are maintained separately through our secure, HIPAA-compliant client portal and are governed by HIPAA and our Notice of Privacy Practices.

Important Notice Regarding Contact Forms
Please do not include sensitive health information — such as diagnoses, medications, symptoms, or trauma history — in any website contact form. These forms are not HIPAA-secure. If you are an established client, please use our secure client portal for any clinical communications.

3. How We Use Your Information
Any information you provide through this website is used thoughtfully and only for the purposes outlined here:
●    To respond to your inquiry or consultation request in a timely manner
●    To schedule an appointment or direct you to our secure client portal to begin the intake process
●    To improve the performance, content, and user experience of this website
●    To fulfill any legal or professional obligations applicable to our practice
We do not sell, rent, lease, or trade your personal information to any third parties — ever. Your information is used to help connect you with care, nothing more.

4. Cookies and Tracking Technologies
Cookies are small text files that a website places on your browser or device to remember information about your visit. They help websites function properly and allow site owners to understand how their site is being used.
Mindful Balance STL uses the following types of cookies:
●    Essential / Functional Cookies: These are necessary for the website to operate. Without them, certain features — such as page navigation — may not work as expected.
●    Analytics Cookies: These collect aggregated, anonymized data about how visitors use the site, such as which pages are visited most frequently. This helps us improve the website over time.
●    Preference Cookies: These remember your settings or choices to provide a more consistent experience across visits.
Because this site is built on Wix Studio, the Wix platform sets its own cookies as part of normal site operation. These are governed by Wix's Privacy Policy.
You can manage or disable cookies through your browser settings at any time. Please be aware that disabling certain cookies may limit some functionality of this site.
We do not use advertising, retargeting, or behavioral tracking cookies. No third-party ad networks have access to your browsing behavior through this site.

5. Analytics
This website uses web analytics tools — including those provided through the Wix platform — to help us understand how visitors interact with our site. Analytics data may include which pages are viewed, how long visitors stay on the site, and general geographic regions of visitors.
All data collected through analytics is aggregated and anonymous. It is used only to improve the content and performance of our website. No personally identifiable information is linked to analytics data, and analytics data is never shared with or sold to third parties for commercial purposes.

6. Contact Forms and Session Inquiries
When you complete and submit a contact form or session inquiry form on this website, the information you provide is received directly by our practice. It is used for one purpose only: to respond to your message or inquiry.
Form submissions are not used for marketing, profiling, or any purpose beyond direct communication with you.
As noted above, we ask that you not include sensitive health information in website contact forms. These forms are not transmitted over a HIPAA-secure connection. If you are unsure what is appropriate to share in an initial inquiry, a simple message letting us know you're interested in connecting is always sufficient.
Once a therapeutic relationship begins, all clinical communications should be directed through our secure client portal, which is designed for confidential, HIPAA-compliant exchanges.

7. Email Communications
If you choose to contact us by email directly, that message is received and used solely to respond to your communication. We do not retain email correspondence beyond what is reasonably necessary for our operational and professional obligations.
We do not use email marketing lists, automated marketing sequences, or commercial newsletters. You will not be added to any distribution list as a result of emailing us.
If you ever receive any communication from our practice that you did not request or wish to continue receiving, you may opt out at any time by replying to the email or contacting us directly at the information provided in Section 14.

8. Third-Party Tools and Services
We use a small number of trusted third-party tools to operate this website and manage our practice. Each is described below along with its privacy implications:
Wix Studio (Website Platform and Hosting)
This website is built and hosted on Wix Studio. Wix operates as the underlying platform for the site and sets certain cookies and collects certain technical data as part of normal site operation. This data is subject to Wix's own Privacy Policy, available at wix.com/about/privacy.
Client Portal / EHR Scheduling Software
We use a secure, HIPAA-compliant electronic health records (EHR) and scheduling platform (such as SimplePractice or a comparable system) for all clinical scheduling and client records. This platform operates under a signed Business Associate Agreement (BAA) with our practice, and all information within it is protected under HIPAA. We encourage you to review that platform's own privacy policy for full details.
Web Analytics Tools
We may use analytics services (such as those integrated within Wix, or Google Analytics) to collect aggregated data about website traffic and usage. Any such tools are configured to collect only anonymized, non-identifiable data.
Social Media and External Platforms
This website may contain links to external platforms, including Facebook, Google, Yelp, Psychology Today, and PSYPACT. These platforms operate independently and are governed by their own privacy policies. This Privacy Policy does not apply to any external website or platform.
What We Do Not Use
We do not use third-party advertising networks, data brokers, or behavioral tracking tools of any kind. We do not share your information with any party for commercial purposes.

9. Data Security
We take the security of your information seriously. Mindful Balance Emotional Health, LLC maintains reasonable administrative, technical, and physical safeguards designed to protect the information submitted through this website from unauthorized access, disclosure, or misuse.
That said, no method of transmitting or storing data over the internet is completely secure. While we do our best to protect information you share with us through this website, we cannot guarantee absolute security, and users submit information at their own risk.
For sensitive or clinical communications, we strongly encourage you to use our secure client portal rather than website contact forms or standard email.
This website does not collect, process, or store any financial or payment information.

10. Children's Privacy
This website is designed for adults who are seeking mental health services. We do not knowingly collect personal information from children under the age of 13.
If we become aware that information has been submitted by or on behalf of a child under 13 without appropriate parental consent, we will take prompt steps to delete that information from our records.
If you believe a child has submitted information through this site, please contact us immediately using the information in Section 14.

11. Your Rights and Choices
With respect to personal information collected through this website (such as contact form submissions), you have the following rights:
●    Right to Access: You may request to know what personal information we hold that was submitted through this website.
●    Right to Correction: You may request that we correct any inaccurate information we hold about you.
●    Right to Deletion: You may request that we delete personal information you have submitted through this website, subject to any applicable legal or professional retention obligations.
●    Right to Opt Out: You may opt out of any non-clinical communications from our practice at any time.

A Note on Clinical Records
Rights related to your clinical and therapy records — including Protected Health Information (PHI) — are governed by HIPAA and our Notice of Privacy Practices, which is provided at the start of care. This website Privacy Policy does not govern those records or those rights.

To exercise any of the rights listed above, please contact us by phone at 314-887-3304 or through the contact form at mindfulbalancestl.com. We will respond to all requests in a timely manner.

12. Links to External Websites
For your convenience and reference, this website may contain links to external websites and platforms — including, but not limited to, Facebook, Google, Yelp, Psychology Today, and the PSYPACT website.
These sites are independently operated and are not affiliated with or controlled by Mindful Balance Emotional Health, LLC. This Privacy Policy does not apply to any external website. We encourage you to review the privacy policy of any site you visit via a link from our website, as their data practices may differ from ours.
13. Changes to This Policy

We reserve the right to update or revise this Privacy Policy at any time. When we do, we will post the updated policy to this page and revise the "Last Updated" date at the top of the document.
Your continued use of this website following the posting of any changes constitutes your acceptance of the updated Privacy Policy. If changes are significant in nature, we will note this prominently at the top of the page.
We encourage you to review this page periodically to stay informed about how we are protecting your information.
14. Contact Information

If you have questions, concerns, or requests related to this Privacy Policy, please don't hesitate to reach out. We are happy to help.
Ryan Walsh, Ph.D.
Mindful Balance Emotional Health, LLC
8084 Watson Road, Suite 245
St. Louis, MO 63119
Phone: 314-887-3304
Website: mindfulbalancestl.com

This Privacy Policy applies to the website mindfulbalancestl.com only. It does not constitute a Notice of Privacy Practices under HIPAA, nor does it govern the confidentiality of clinical records or the therapeutic relationship. Clinical records are separately protected under HIPAA and applicable Missouri state law.
Mindful Balance Emotional Health, LLC  |  St. Louis, MO  |  Effective June 29, 2026